Frequently Asked Questions

Review verified technical facts, runtime data, and material specifications below. All answers focus strictly on the Solana gloves.

1. 1

   how to choose the right glove size

   Measure across your palm just below the knuckles with a flexible tape measure. If you fall between measurements or plan to wear thin wool liners inside, order the larger size. We provide full palm width and finger length tables on our size page.

2. 2

   what are solana thermo gloves made of

   The shell is constructed from 300D windproof ripstop polyester with genuine goatskin leather across the palm and fingers. Inside, a carbon fiber heating grid sits beneath dense Thinsulate synthetic batting and a brushed tricot lining.

3. 3

   how to clean heated winter gloves

   Unplug and remove both battery packs from the wrist compartments before cleaning. Wipe surface dirt from the leather and ripstop fabric using a damp cloth and mild soap, then allow them to air dry flat away from direct heat.

4. 4

   can i pay with cash on delivery

   Yes, you can pay the courier directly in cash when the package arrives at your door. Please keep the exact purchase amount ready so the driver can hand over your parcel promptly. We also accept direct bank transfers before dispatch.

5. 5

   what happens if the gloves do not fit

   You can return unused gloves in their original packaging within thirty days of delivery. Contact our support team with your order number to receive the return address. Return postage is covered by the customer unless the pair is damaged or defective.

6. 6

   can the order be sent as a gift

   Yes, you can specify a different recipient delivery address during checkout. Orders dispatch in sturdy neutral outer cartons with no outer price tags, while the itemized payment receipt is emailed directly to the purchaser.