Terms & Conditions

Vesper Peak LLC, 321 Spruce St, Scranton, PA 18503, United States, registration code EIN: 10-8465548. Electronic mail: [email protected], telephone: +1 (570) 471-7874.

Consumer wearable thermal accessories, specifically electrically heated and insulated Solana Thermo Gloves, comprising low-voltage wiring components, thermal lining textiles, and accessory connection cables intended solely for daily personal cold-weather comfort. Item listings detail package contents, unit counts, and build specifications. Product imagery serves reference purposes; minor exterior packaging variations may occur.

Your order logs once checkout finishes. We issue an email receipt; sales contracts formalize upon parcel dispatch. We reserve rights to decline transactions due to depleted inventory or unverified credentials, promptly returning any captured funds.

All rates list in USD inclusive of statutory VAT where mandated. Shipping fees calculate at checkout prior to final authorization. We support Cash on delivery, Bank transfer. We retain the right to correct plain pricing errors before fulfillment, letting you reconfirm or void the transaction.

Find shipping rates, schedules, and carrier options on the Delivery & Payment page. Transit risk transfers upon physical delivery.

Photos show the exact gloves we build. Monitor settings, software, and shop lighting shift displayed tones slightly; slight color variance is not a defect and does not justify free returns. Exact dimensions, shell textiles, and package contents are listed on the product page.

We remain responsible for your package until physical handover by the freight courier. Transit risk shifts to you at delivery. Check boxes immediately; log any transit damage with the carrier and email our desk within 48 hours.

Return items within 30 days of delivery under our standard terms. Solana Thermo Gloves are covered by a one-year limited warranty against manufacturing defects in heating elements, internal cabling, and structural stitching under normal use. This warranty excludes standard cosmetic wear, fabric abrasion, exposure to excessive moisture, or damage caused by improper washing or unauthorized modifications.

• Customized or custom-sized thermal glove orders tailored to individual customer specifications.
• Glove units showing evidence of liquid immersion, thermal abuse, or unauthorized disassembly of internal heating elements.
• Items with broken tamper-evident hygiene seals or removed interior protective linings after delivery.
• Gloves combined or altered with non-original third-party power accessories or incompatible wiring after receipt.
• Digital promotional codes or electronic gift vouchers once redeemed.

To the maximum extent permitted by applicable law, the total cumulative liability of Vesper Peak LLC for any claims arising from the purchase or use of Solana Thermo Gloves is strictly limited to $100 or the total purchase amount paid for the order in question, whichever is less. Statutory rights and mandatory legal liability remain fully unaffected.

Ordering requires a minimum age of 18. Use heated gear strictly as labeled. These items do not provide daily routine.

The laws of the State of Delaware, United States, without regard to its principles of conflict of laws. Unsettled disputes go directly to the competent court at the seller's registered base, without limiting your local statutory rights.

Message [email protected] or call +1 (570) 471-7874 during Mon-Fri 09:15-17:00, Sat 09:45-14:00. We reply to all inquiries within one business day.

Merchant

Vesper Peak LLC

Registered address

321 Spruce St, Scranton, PA 18503, United States

Email

[email protected]

Phone

+1 (570) 471-7874

Working hours

Mon-Fri 09:15-17:00, Sat 09:45-14:00

Registration

EIN: 10-8465548